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Quality Control

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POLICIES
We at Acme Metal Cap realize that our single most important asset is the satisfaction of our customers. We realize that it is only through maintaining consistent quality and service that we will be able to meet and exceed your expectation.
We are all committed to manufacturing the highest quality products which will completely meet our customers needs at a competitive price. It is our goal to provide components which will not simply please the customer, but ultimately please the final customer.
OUR BASIC PHILOSOPHY
- Acme Metal Cap Co. Inc. will produce parts to the customers specifications with regards to form, fit , function , finish , and do so at a competitive price and timely fashion.
- We will only utilize top quality, prime materials in the production of all components.
- We will work directly with our customers, proving help in analyzing any problems, determining and implementing the solution.
- We will utilize Statistical Quality Control and Statistical Process Control in our production to provide for a state of Preventative Quality Assurance, stopping most problems before they can occur , and also maintain records which allows us to follow a trail to the source of a production problem so it may be corrected and avoided in the future.
- We will provide our customers with any necessary or requested information, documentation, drawings, and tolerances regarding any parts produced.
- We will maintain a well trained staff, familiar with our products and procedures. Where necessary , training will be provided to insure that we may serve your needs in a more prompt and efficient manner.
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